Brokers have carried their notorious reputation in the
financial world, wherever they have gone and this doesn’t stop with payday
lending. Brokers, in general are considered less trustworthy and a more risky
affair as compared to dealing directly with financial institutions. This is one
of the main reasons why payday loans no brokers are considered a lot more “legal” and trust worthy.
The recent debate circling around credit brokers, especially
when it comes to payday loans and what the ways should be to tackle this
problem. It has identified that there are a majority of people who don’t
realize who they are working with, that would mean that many of the brokers do
not provide sufficient credentials so as a result of that, the borrowers don’t
know who these brokers are working for and what kind of fees they would charge.
As a result of this, the Financial Conduct
Authority has made it mandatory that brokers reveal all the required
information about who the borrowers are dealing with and the fees payable
before finalizing the loan. This law basically is working towards making the
functioning more transparent rather than just limiting the fees.
There are certain frameworks which the law has made
compulsory to abide by:
·
It has become mandatory to reveal their true
name, as mentioned in the Financial Services register (not just their trading
name) in all their communication with the borrower. This would include advertising
through all forms of media including on ground communication.
·
There are certain brokers who act just as
brokers and not as lenders. If that is the case, then the borrower has the
right to know and this should be communicated by the firm beforehand. This
would mean carrying a statement implying the same in clear terms.
·
The Financial Conduct Authority is still working
on the exact cap on the interest or the fees charged, but the borrower should
be communicated about the expected amount he would have to pay at the end of
the loan including the fees and by when it will be payable.
·
If they apply via online or on the phone via a
credit broker, they are entitled to 14 calendar days to cancel their loan and
get a refund of their fees.
Why payday loans no
brokers?
There are several reasons why you should be directly with
dealing with a lender rather than going through a broker, especially in the
case of payday loans because it is always more advisable to be closer to the
source of the fund. Some of the reasons why this is more popular are because:
·
There have been allegations made by the banks
where they claim that brokers in one month alone make almost close to 1 million
attempts to remove money from people’s accounts and there are borrowers who
have received almost 650 calls per day.
·
There are many brokers who exist in the market
who are responsible for providing a service to the customer and that is how
they position themselves but more often than not, they take a borrower’s credit
card details and charge their broker fees which are, on an average, 70 pounds
and don’t even bother securing a loan for the customer. This is one of the most
common practices when it comes to payday loans brokers
·
Due to the lack of education on the part of the
borrower, when he applies for a loan online, he is under the impression that he
is directly engaging with the lender, but many a time their information is
being passed on to third parties. This is because these are agents who are
hired to ensure that the lender gets maximum customers and without much effort.
As a result of this, a customer is not in control of his actions.
·
As a result of this third party affiliation, it
has been noted that their credit card details are passed on to not just one
broker, but could extend upto almost 200 brokers who have access to their
personal information and can charge them their broker fee without even applying
for a loan or without them even securing a loan.
·
The age group of these borrowers facing this
crisis is usually between 18-40 on relatively low incomes. There have been
cases where a broker fee has been charged by 10 brokers which have resulted in
a total deduction of almost 700 pounds.
This situation is not improving as financial authorities are
saying that the cases have more than tripled in the last six months and this
has been on the rise.
The most common complaints to the financial Ombudsman have been
the following:
·
Money being debited from their accounts without
any prior permission.
·
Borrowers not receiving the loans they were
after because they found a better rate of interest somewhere else or they found
out that the lender who they are speaking to was bogus or weren’t regulated.
·
People using these websites or in other words,
applying for a payday loan directly using the online services realized they
were not in touch with the lender directly but the middlemen which most of
these payday lenders ad employed.
It has been observed that most of the borrowers have
received the money after complaining with the Financial Ombudsman. The
financial Ombudsman needs to play a greater role than just solving complaints
by educating the consumer about his rights and ensuring that these practices
receive due attention at the right time. Borrowers need to be educated about
these practices adopted by these lenders and should realize that is not
advisable to reveal their bank account details online, as this can lead to
severe malpractices. It is important the borrower understands his
responsibility as a borrower and realizes the need for education, so that he
doesn’t find himself in a vulnerable position again. This would mean keeping a
check on the financial expenses to start with and doing thorough research when
the needs for such loans arise. Taking the help of reputed financial
institutions in deciding what the best option available is, would also be a
good idea. There are a number of helplines that are dedicated to serve this purpose.
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